Shipping policy
Shipping Policy
Lag gaye? Pehen lo. But first, it has to reach you. Here is exactly how that works, no fine-print jugaad.
Printed for you, not pulled off a shelf
Every Naughtee tee is printed to order. Nothing sits in a warehouse waiting for you. When you place an order, we print your tee, check it, pack it and hand it to our courier partner. That is why it takes a few days, and why it is fresh when it arrives.
How long it takes
- Printing and dispatch: ships in 3–5 business days from order confirmation (business days are Monday to Saturday, excluding public holidays).
- Courier transit: typically 3–7 days across India after dispatch, depending on your pincode.
- So, in total: plan for roughly 6–12 business days from order to doorstep. Metro cities are usually quicker; remote pincodes can take a little longer.
Festive season, sale weeks, weather and courier disruptions can add a few days. If your order is running late, we will tell you rather than leave you refreshing the tracking page like it is appraisal results day.
Where we ship
We currently ship within India only. Most pincodes are serviceable. If your pincode cannot be served, or cannot be served for Cash on Delivery, we will contact you to sort out an alternative or cancel the order with a full refund of anything you have paid.
Shipping charges
Shipping is free on every order across India. Pay online or choose Cash on Delivery, which adds a ₹50 COD charge shown at checkout before you pay. No surprise charges at the door.
Cash on Delivery (COD)
- Cash on Delivery is available on eligible pincodes.
- COD orders carry a ₹50 COD charge, shown at checkout before you place the order.
- Please keep the exact order amount ready for the delivery person.
- Prepaid (UPI, cards, netbanking) skips the COD charge.
Every COD order is printed specially for you, so please only choose COD if you will be available to accept it. Refused or undeliverable COD orders cost us a print and two courier trips; we may limit COD on future orders for addresses with repeated refusals.
Tracking
Once your order ships, you will receive a tracking link by email or SMS. If you have not received it within 5 business days of ordering, write to us at info@bizagentos.com.
Address and delivery
- Please double-check your address, pincode and phone number at checkout. We print fast, so address changes are only possible before your order is dispatched; email us as soon as possible.
- If a parcel comes back to us because of an incorrect or incomplete address or repeated failed delivery attempts, we will contact you about re-shipping. Re-shipping charges, if any, will be shared with you first.
- Orders with more than one item may sometimes arrive in separate parcels.
Lost or damaged in transit
If your parcel arrives damaged or tampered with, please take photos of the package before and after opening and email us within 7 days of delivery. If tracking shows delivered but you have not received it, contact us within 7 days and we will raise it with the courier. See our Refund Policy for how replacements and refunds work.
Contact
Consumer care: info@bizagentos.com
Marketed by: Naughtee, Amrapali Kingswood, Sector 4, Haibatpur, Ghaziabad, Uttar Pradesh 201009
Grievance Officer
Rahul Mishra, info@bizagentos.com. We acknowledge complaints within 48 hours and aim to resolve them within 7 days.