Refund policy

Refund Policy

Lag gaye? Pehen lo. And if something has gone wrong with your tee, we will fix it. Here is the deal, in plain words.

Why returns work differently here

Every Naughtee tee is printed to order, just for you. Once it is printed, we cannot resell it. So we do not accept returns or exchanges for change of mind, wrong size ordered, or "the joke hit differently in person". Please check the size guide on each product page before ordering; our tees are a regular fit and true to size.

What we will replace or refund

If we got it wrong, we make it right. We offer a free replacement or a full refund if your order arrives:

Damaged: torn, stained, or damaged in transit;
Defective: misprinted, faded or cracked print on arrival, stitching faults or holes;
Wrong: a different design, colour or size from what you ordered.

How to raise a claim

Email info@bizagentos.com within 7 days of delivery.
Include your order number and clear photos of the problem: the tee laid flat showing the issue, the size label, and the shipping label or package.
Tell us whether you would like a replacement or a refund.

We will review your claim and reply within 2 business days. Claims raised after 7 days of delivery, or without photos, may not be accepted.

In most cases we will not need the item back. If we do need it returned, we will tell you how, and you will not pay for return shipping on damaged, defective or wrong items.

Replacements

Replacement tees are printed fresh and follow the same timeline as a new order (ships in 3–5 business days, then courier transit). If the same design, colour or size is unavailable, we will offer a refund instead.

Refunds

Prepaid orders: refunded to your original payment method.
COD orders: refunded by UPI or bank transfer; we will ask for your details by email.
Approved refunds are processed within 5–7 business days. Your bank or payment provider may take a few more days to show it.
For an approved claim on a damaged, defective or wrong item, we refund the full amount you paid for that item, including any shipping and COD charge on that order.

Cancellations

Want to cancel? Email us as soon as possible. If your tee has not gone into printing yet, we will cancel it and refund anything you have paid. Once printing has started, we cannot cancel the order.

Refused or undelivered orders

If a prepaid order comes back to us because it was refused or could not be delivered, we can re-ship it (re-shipping charges, if any, will be shared first) or refund the product price minus the shipping costs we have already paid. COD orders that are refused are simply cancelled.